I lack, what my husband calls, “mechanical empathy”. Basically, I can’t tell how durable an item is and push it far beyond its limits.
Case in point - I was home from college for the winter holidays and went to take a shower. The hot water knob was stuck so I gave it a good yank and I, a person who can’t do a push-up, ripped the knob clean off the wall.
(If you’ve ever wondered what why Chip & Joanna always turn off the waterline before replacing anything in the bathroom, you’ll soon find out why.)
A constant flow of water was aggressively hitting the opposite wall of the shower...5 feet away. To steal a line from my students, “I was shook.” First, that I was actually holding something that had been welded directly to the wall. Second, that the bathroom was quickly turning into Niagara Falls. Detached knob in hand, I screamed for anyone in the house to turn off the water. Quickly, my brother cut the waterline and a few hours later my uncle stopped by to survey and fix my destruction. I felt very fortunate to have my family clean up my mess, literally.
You’re probably thinking, “How did she get hired by PATINS?” Luckily, the Assistive Tech Lending Library, filled with devices, are far from my reach. Your loan items are safe, Indiana.
I tell you this story to remind you that educational tools and devices are objects that can be fixed or replaced. Plus, there is always someone close by to help you. While we ask that you treat borrowed items carefully and return them in clean, working order so our two Lending Library Managers, Carrie and Sheri, can speedily pack them up for the next eager borrower, we understand that life happens. If you’re anything like me, you breathe easier knowing that PATINS/ICAM specialists can be your emergency “Help-it’s-broke!” lifeline when a borrowed app stops working, the device won’t turn on, or you’re missing an important cord/connector.
You can trust the PATINS family will be there for you from start to finish all year long no matter the size of the problem.